Managed Services
Claims Management Services
End-to-end claims support from FNOL to closure with accuracy, transparency, and speed.
Stronger control and consistency across every claim
DHA-1 supports the full claims lifecycle from FNOL and coverage verification to investigation support, payments, recoveries, and reporting. Our teams work within your claims system, follow your authority guidelines, and ensure documentation standards that reduce re-openers and strengthen audit readiness. By combining operational rigor with responsive claimant & broker coordination, we help carriers improve claim cycle times, reserving accuracy, and overall policyholder experience.
Our Offerings
Clean, compliant first-notice setup and accurate coverage verification that reduces downstream errors.
Faster fact-finding through structured document handling, loss summaries, vendor coordination, and diary control.
Timely ALAE/ULAE processing, reserve updates, and salvage/subrogation tracking for financial accuracy
Standardized communication with attorneys, adjusters, and vendors for better responsiveness and oversight.
Clear MI, open-item tracking, trend summaries, and compliance-ready documentation for stronger operational governance.
What's included binox service?
- Multi-state payroll processing
- National benefit products
- HR reporting
WHAT TO EXPECT
Our claims operations team integrates directly into your processes, systems, and authority structure functioning as an extension of your in-house team. Every activity is aligned with your underwriting rules, investigation expectations, and compliance requirements. You can expect disciplined FNOL handling, accurate coverage checks, structured investigation support, cleaner files, and faster actionable outputs. The outcome is fewer re-openers, lower leakage, and improved policyholder satisfaction.
Step-01
FNOL & Initial Setup
We capture complete first-notice details, verify policy conditions, and create a clean and auditready claim file.
Step-02
Coverage Assessment & Documentation
We confirm policy terms, deductibles, exclusions, and initiate organized documentation to
support downstream decisions.
Step-03
Investigation & Vendor Support
We coordinate with adjusters, attorneys, and vendors, manage diaries, gather evidence, and
maintain complete documentation.
Step-04
Payments, Updates & Reporting
We process payments, manage reserves, track recoveries, and provide accurate reporting for
internal and regulatory needs.
WORK WITH DHA-1
Let’s strengthen your claims operations with speed, accuracy, and compliance.
Ready to enhance your insurance operations
DHA-1 strengthens insurance operations through consulting insight and managed service delivery.
Services
Contact Us
- +1-404-819-5592
- letsconnect@dha-1.com
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