Managed Services

Invoicing & Payments Services

Accurate billing, faster cash flow, and cleaner financial operations.

Financial operations that support stability and growth

DHA-1 manages the full invoicing-to-cash lifecycle with accuracy, speed, and transparent controls. From invoice creation to cash application, collections, commissions, and reconciliations, we ensure every financial movement is clean, timely, and audit-ready. Our workflows reduce leakage, improve cash visibility, and strengthen credit control across both
direct bill and agency bill models. With proven AMS, carrier portal, and reconciliation expertise, we help clients maintain confidence in every number.

Our Key Offerings

Invoicing (Direct Bill & Agency Bill)

Accurate invoice creation, structured agency bill ledger management, and clean adjustments that minimize downstream corrections.

Cash Application & Remittance Posting

Daily cash matching, lockbox reconciliation, and real-time posting for predictable cash flow visibility

Collections & Follow-Ups

Structured statements, timely follow-ups, exception resolution, and reduced aged receivables.

Commission Accounting

Correct producer payables, validated splits/rates, and dispute-free commission reconciliation.

Month-End Close Support

T+3/T+5 financial close with documentation, variance logs, and audit-ready reconciliation trails.

Case Study

Transforming Agency Bill Operations for a Regional Retail Agency A regional retail insurance agency managing multiple carriers was struggling with accuracy, cash visibility, and delayed month-end close. Fragmented billing workflows created discrepancies, aging issues, and commission disputes, impacting trust with carriers and producers.

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The Challenge

Agency bill statements did not match carrier ledgers, cash application lagged by several days, and commission payouts were inconsistent. Month-end close regularly extended beyond T+10,
causing leadership frustration and financial reporting delays.

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Our Approach

DHA-1 established a dedicated Billing & Collections Unit integrated with the agency’s AMS,
carrier portals, and producer compensation structures. We introduced standardized billing, reconciliation, and cash posting workflows backed by strict controls.

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The Execution

We delivered daily cash application within 24–48 hours, cleaned reconciliation backlogs, introduced commission variance logs, and established SLA-driven statement and follow-up
routines.

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The Impact

DHA-1 now manages the full billing and collections cycle with faster cash posting and fewer discrepancies. This delivers a smoother T+3 month-end close and stronger transparency across all relationships.

WORK WITH DHA-1

Let’s strengthen your financial operations with accuracy and speed.

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