Managed Services
Policy Management Services
Operational support across submissions, quoting, binding, and policy servicing.
Stronger workflows across every policy stage
Our policy management support covers the complete lifecycle including new business, renewals, mid-term adjustments and document issuance. We bring accuracy, consistency and dependable turnaround to your policy operations by aligning workflows with underwriting rules and system requirements.
Our focus is on clean data, structured processes and audit-ready execution that reduces downstream corrections and improves broker confidence. Whether scaling a new program or
stabilizing an existing one, we help your teams operate with predictability and control.
Our Key Offerings
Accurate setup and clean policy data that improve issuance speed and downstream reliability.
Consistent renewal preparation and timely issuance supported by defined checklists.
Accurate endorsements, cancellations and reinstatements that maintain policy integrity.
Clear, complete and timely contract packages that improve broker and customer experience.
Audit-ready logs, multi-layer QC and SLA-driven delivery for operational confidence.
Case Study
Supporting an MGA Through a Time-Sensitive Product Launch
A fast-growing specialty MGA needed operational support to launch a new property product on a tight deadline. Their workflow was being used for the first time, requiring rapid alignment, structured execution, and reliable throughput across early-stage policy operations.
Step-01
The Challenge
A specialty MGA needed to launch a new property product within a compressed timeline. Their
workflow for the new product was being tested for the first time, and they required end-to-end
submission and pre-underwriting support to ensure a smooth go-live.
Step-02
Our Approach
DHA-1 embedded an experienced team to manage submission setup, clearance checks, document handling, broker communication, and pre-UW tasks, all aligned with the MGA’s evolving workflow and technology stack.
Step-03
The Execution
We adapted quickly to process changes, validated workflow gaps, and ensured high-quality
throughput across submission and quote support activities. The team functioned as an
extension of the MGA, coordinating closely with underwriting and product teams.
Step-04
The Impact
The MGA launched the product before schedule, met regulatory and internal requirements, and
achieved early broker engagement without adding permanent overhead. DHA-1’s ability to operationalize a new workflow at speed helped them move to market faster.
Ready to enhance your insurance operations
DHA-1 strengthens insurance operations through consulting insight and managed service delivery.
Services
Contact Us
- +1-404-819-5592
- letsconnect@dha-1.com
© 2025 DHA-1 Inc. All Rights Reserved.